I have to change my review in the name of transparency.
Product - appears to be made well on first inspection. The micro USB broke off in about a month rendering it useless. This is a common issue that has never been addressed. Item is also severely overpriced for what it actually is.
Shipping - slow boat from China - took far too long to receive
Documentation - There are docs out there. They do have this base covered, but I can not give them any more stars due to the above issues
Communication - none
Response from PiSugar Kitchen | Jan. 5, 2020
Sorry to hear that... We had addressed the USB issue on Github and fix it in the later batches. And we will no doubt arrange a replacement if you meet this problem. If you have more questions please contact us via Tindie message or firstname.lastname@example.org.