Realistically I was just wanting a numpad but quickly realized I would have rather had a 4x5 pad. Due to how everything is set up and the design of the PCB it can be customized from the official configurations and that really makes this thing awesome. VIA setup was easy as was QMK to do fun stuff with the encoders.
I am curious if this board with support encoders in VIA with the latest updates happening
Response from Josh Johnson | Feb. 2, 2021
Hi Austin, when I last looked getting encoders to work with VIA was very hacky, so I avoided it. If they add first class support for them I'll certaintly add support for Hub20 - it's easily the most requested change.