Shipping problem seemed to have been with the carrier, seller reshipped ordered items via Priority Mail. The charge will not be disputed and communications have improved dramatically. I really like the product and look forward to using it in my circuit design. Your review system forces you to grade each of the four categories even if one does not apply, you need a "n/a" option. If the ground plane board is as specified, you can bet I will grade it 5 stars. Hope to receive items on 7/12/16, will post another update after using the product.