Exercise caution if ordering from Canada; my package was ordered on May 25th but did not arrive until July 12th. This is not the fault of Tindie or the vendor; it is simply the reality of shipping overseas, customs delays, etc.
I ordered 2 of the LED matrix kits one month ago and still do not have them. Not sure why this is taking so long and I wonder if I will ever get them. I needed them for a time sensitive project that has now past its deadline. I do not recommend ordering from this company unless you live in Singapore or you have the luxury of waiting for a very long time to get your order.
Response from jolliFactory | March 19, 2015
Glad you finally received your LED matrix kits. Hope you enjoy building projects with our kit sets.
Just for those reading this review - The package Peter ordered was dispatched without delay by us but somehow it was stranded within Canada Post according to tracking records for a long period. We had to raise a Registered Article Enquiry through Singapore Post to track the parcel and surprisingly the package was then delivered shortly after.
Its been 2 and half weeks and my product has not arrived. I am hoping it arrives by the end of this week and was wondering how long it usually takes for your products to arrive to the customer.
Response from jolliFactory | Dec. 22, 2014
We communicated through private messages about this issue of late delivery. Glad you finally received your Bi-color LED Matrix Module kits. We found that the items you ordered reached Canada within 5 working days from the day you ordered via the tracking code provided to you. We simply cannot understand why the postal service in Canada took another 11 workings days to deliver the items to you.