I need to communicate with "Just Call Me Koko" about the proper operation of this product. That does not appear to be an option on the web site Tindie directs me to. Perhaps Tindie can do this now that I have brought it to your attention.
Response from justcallmekoko | May 2, 2020
I would be happy to help with your issue. Speaking of issues...on the small piece of paper included in the box and also contained within the product description of this tindie page is a link to this product’s github repository. There you can submit issues to the issue tracker detailing expected output vs. current output and include pictures and videos to help describe the problem.
Here is the direct link to the product’s issue page: https://github.com/justcallmekoko/MusicVisualizer/issues
Please describe the issue you are having there so that I can read exactly exactly what the problem is and I can keep you up to date with the progress of the resolution using the issue tracking system provided by github.