Shipping Conditions 1. Shipping Methods | Customs | PDDP | ​​DAP

All prices are in euros (€) including VAT (currency converter for EUR, USD, GBP, CHF, NOK), plus shipping costs, customs duties, and fees. We currently deliver to Germany and selected EU and non-EU countries. For orders to the USA (up to USD 800), Switzerland, Great Britain, and Norway, we ship via DHL Parcel International using the PDDP ( Postal Delivered Duty Paid ) method or , upon request, the DAP ( Delivered at Place ) method. Prices and availability are subject to change without notice . Errors and omissions excepted.

Please note: The exact shipping costs for all delivery zones/countries to which we ship will be calculated when you enter the delivery address in the shopping cart!

1. Shipping Costs 2.1 Within Germany:

2. We offer free shipping on orders with a gross value of €500.00 or more

3. Shipping costs will be calculated based on size and weight, starting from €3.39, plus DHL fees (points 3.4/3.5), including VAT, within Germany.

2.2 Deliveries to other countries within the EU: 1. We offer free shipping on orders with a gross value of €500.00 or more. 2. Shipping costs start at €8.89 including VAT, plus DHL fees (see points 3.4/3.5), depending on size and weight. (VAT is not charged if an ATU number, VAT-ID number, or USt-ID number is provided.)

2.3 Deliveries to other countries outside the EU: 1. We offer free shipping on orders with a gross value of €500.00 or more. 2. For all other non-EU countries, depending on size and weight, from €23.90 incl. VAT plus DHL fees (points 3.4/3.5) (generally no VAT is charged; the tax laws of the destination country apply).

2.4 Deliveries with DHL International: To the USA, (Non-EU) Great Britain, (Non-EU) Switzerland, (Non-EU) Norway: 1. We offer free shipping on orders with a gross value of €1,000.00 or more. 2. Deliveries to the USA (up to USD 800 value of goods), Great Britain, Switzerland, and Norway are made using the PDDP (Postal Delivered Duty Paid) procedure. 3. The recipient pays the fees (customs + tax + carrier fee). 4. The sender pays in advance and calculates the costs incurred during the payment process. 5. The buyer will typically not incur any further costs upon delivery. 6. DHL handles the entire delivery process to the destination country.

1. DHL Parcel / DHL Parcel International / Merchandise Post:
2. Shipping is via DHL Packet, DHL Packet international or Deutsche Post (Warenpost).
3. We do not offer DHL/Post cash on delivery.
4. There are no shipping or packaging costs for self-collection.
5. DHL charges a peak surcharge of €0.19 plus VAT in November and December, and a further peak-to-peak surcharge of €0.50 plus VAT in December due to very high parcel and return volumes.
6. DHL charges a toll and CO₂ surcharge of €0.19 plus VAT for each parcel delivery throughout the year.

7. We only pass on the surcharges to our customers for parcel shipments that incur shipping costs.

8. Delivery Times: 4.1 Unless otherwise stated in the item description, delivery within Germany takes 3-5 business days after order confirmation (or, if prepayment is agreed, after receipt of your payment). Please note that deliveries are not made on Sundays or public holidays. If you have ordered items with different delivery times, we will ship the goods together in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the product with the longest delivery time that you ordered.

4.2 For deliveries abroad, a delivery time of 7–10 days should generally be taken into account (processing time of the customs office and the shipping service providers at home and abroad).

4.3 For self-collection, we will inform you by email when the products are ready and provide details on collection options. In this case, no shipping or packaging costs will be charged.

As of December 8, 2025