Thank you for letting me know about an issue with your Arduino Mega - out of dozens of shields sold, this is the first time I have received feedback on this issue. I am looking into methods to prevent this in the future whether it is to source new headers or trim and insulate the existing ones.

I feel like most of the frustration in this review is directed at Tindie and their processes rather than my product. My direct email address (and phone number, if it comes to that) are on the receipt included in the package as well as on my website (in addition to the ability to contact me through Tindie messages) and I would have worked with you to resolve the issue had I been given a chance to do so before a negative review was posted.