I ordered mine in Apr 2017, after a very long wait I finally picked up my unit the last day of Sep 2017. It worked great for a while though the WiFi pairing and alpha app (which never received an update so far) are really quirky. I've reflowed around 20 boards but in Feb 2018 I had to pronounce it deceased. I contacted the seller and after a short email thread with long delays the seller agreed in Apr to send me a replacement heater via airmail. Now it is September and I've neither received the claimed to be airmailed heating element nor have I have I been able to contact the seller via email since that promise.
So my conclusion about this product is: It feels unfinished (literally, there're unbroken steel edges and the finish is mostly unpolished -- pardon the pun), and the design is very simplistic (almost too much), nevertheless it worked great as long as it worked and I enjoyed using it.However the seller is very unreliable and the reading other comments it seems I'm far from the only one having troubles so unfortunately I can not recommend buying it.
I purchase the large Reflowr on 22 Jan and I received a shipping notification a few days later. Great! After not receiving it and the tracking number provided not really working I messaged the seller about 2 weeks later. No response... A week later I sent another message and I finally got a response, apparently it was never even shipped! I sent another message a few days later to confirm it has been shipped and if there was a new tracking number but never got a response from that!
Anyway package has finally arrived after over a month so very poor shipping and communication.
On arrival, the box was pretty beat up but no real damage to the unit. The instructions asked me to remove some small yellow plastic pieces before use, however they had all broken and fallen inside the unit, so I had to pull it apart to get them out.
Finally I was ready to make up the board which went quite well so no real issues there! I couldnt get the device to connect to my own wifi although it said it was successful in the app, but it never got an IP address or appeared in my router. So I just had to connect directly to its own wifi. Still havnt worked that out.
In short, product and document is good, the rest of the experience was below average.
Ordered May 24th 2017. Shipped June 2nd. But then it took 1 month to get from Hillcrest to "DURMAIL INTERNATIONAL", which I assume is still in the vicinity of Durban. I have been waiting for 53 days since shipping now. Everyone should discuss with this seller about the shipping options. I have shipped many items from Asia with 45+ day shipping services and they never take this long. 1 month prior to leaving the country of origin is a joke.
Hi Matthew, I am very distressed that normal shipping is taking so long, Since your order, I have updated the main page with information on shipping and tracking, EMS shipping is quite quick, I regret not recommending it from the start. I which there was something I could do to make them deliver faster.
Hi , Tindle is premature for asking for feedback. Delivery (without EMS shipping) is estimated 45+ days, the tracking number is CN037130304ZA and can be tracked at this portal, http://sms.postoffice.co.za/TrackingParcels/